Terms of service
Terms and Conditions
Last Updated: [20/01/25]
Welcome to IssoloSoray! These Terms and Conditions ("Terms") outline the rules and regulations for the use of our website and services, including the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. General Information
Company Name: IssoloSoray
Registered Address: issolosoray@gmail.com
Email Address: issolosoray@gmail.com
2. Eligibility
To use our website and purchase our products, you must:
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Be at least 18 years old or have parental consent to make purchases.
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Provide accurate, current, and complete information during checkout.
3. Products and Pricing
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Product Descriptions: We strive to ensure that all product descriptions, images, and pricing are accurate. However, we cannot guarantee that product descriptions are error-free or complete.
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Pricing: Prices listed on our website are in the currency of your region
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Availability: All products are subject to availability. If an item is out of stock after your order is placed, we will notify you and provide options for substitution, backorder, or refund.
4. Orders and Payment
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Order Acceptance: Your order is an offer to purchase, and we reserve the right to accept or reject any order at our discretion.
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Payment: Payment must be made at the time of purchase. We accept the following payment methods: [Credit/Debit Cards, PayPal, etc.].
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Cancellations: Orders can only be cancelled within 48 hours of placement. After this period, cancellations may not be guaranteed.
5. Shipping and Delivery
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Shipping Costs: Shipping costs will be calculated at checkout and are non-refundable unless otherwise stated.
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Delivery Timeframes: Estimated delivery times are provided during checkout. We are not responsible for delays caused by shipping carriers.
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International Shipping: Customers are responsible for any customs duties, taxes, or fees associated with international shipments.
6. Returns and Exchanges
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Eligibility: Items may be returned or exchanged within 30 days of receipt, provided they are unworn, unwashed, and in their original condition with tags attached.
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Non-Returnable Items: Sale items, gift cards, and customized products are non-returnable.
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Process: To initiate a return or exchange, contact us at issolomade@gmail.com with your order number and details.
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Refunds: Refunds will be issued to the original payment method within 30 days of receiving the returned item.
7. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of IssoloSoray or licensed to us. Unauthorized use or reproduction of our content is prohibited.
8. User Conduct
You agree not to:
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Use our website for illegal or unauthorized purposes.
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Interfere with or disrupt the website’s functionality.
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Post or transmit any harmful or inappropriate content.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Limitation of Liability
To the maximum extent permitted by law, IssoloSoray shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
11. Indemnification
You agree to indemnify and hold IssoloSoray, its employees, and affiliates harmless from any claims, damages, or expenses arising out of your breach of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms, please contact us at:
IssoloSoray
issolosoray@gmail.com
Thank you for choosing IssoloSoray! We appreciate your support.